Privacy Policy
Proper Protection for Trade Partners
ScratchKings respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
1. Who We Are
ScratchKings is a UK-based food and snack brand dedicated to supplying premium bar snack solutions to the hospitality industry.
Contact email: info@scratchkings.co.uk
2. Information We Collect
During the course of a trade enquiry or standard business interaction, we may collect the following data:
- Contact Name and Job Title
- Business Name and Venue Address
- Professional Email Address
- Contact Phone Number
- Technical data such as IP address and browser type for security and analytics
3. How We Use Your Information
We use your information solely for professional purposes, including:
- Responding to trade and general enquiry submissions
- Facilitating communication with our hospitality partners
- Improving our website functionality and user experience
- Complying with necessary legal and regulatory obligations
4. Legal Basis
We process data based on legitimate interest for trade purposes, consent provided via forms, or legal obligation under UK GDPR.
5. Cookies
We use essential cookies to maintain website functionality and basic analytics to understand how trade users interact with our content.
6. Data Security & Retention
We implement appropriate technical measures to secure your data from unauthorised access. Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected.
7. Your Rights
In accordance with UK GDPR, you have the right to request access to your data, correction of inaccurate information, or deletion of your records when they are no longer required for business purposes.
This policy is updated periodically to reflect current standards.